Terms & Conditions

The Hotel's Terms & Conditions Please read our terms and conditions before making any reservation with us.
Thank you.

RATES:

  1. The rates are quoted in US Dollars only.
  2. The rates are payable in US Dollars or equivalent Kyat.
  3. The exchange rate is published by the hotel from a third party source of the hotel’s choice.
  4. The hotel reserves the right to adjust rates.
  5. Room rates are inclusive of all taxes, service charges and daily breakfast.

 

RESERVATION POLICY:

  1. The room rates are applicable to all reservations made directly with the central hotel reservation system and sales office in Yangon or with the hotel by fax/email only.
  2. Reservation Requests (new bookings, amendments and cancellations) can be made via our central reservation system or via fax or email.
  3. Only reservations with our written acknowledgement and confirmation letters are considered as confirmed status.

 

CHILD POLICY

  1. Guests under 12 years of age are considered as Children and they may stay for free using existing bedding. Cots are available for free of charge.
  2. Guests over 12 years of age are considered as Adults.

 

RESERVATION GUARANTEE DEPOSIT

  1. The Hotel reserves the right to request a 30% deposit of the total room and arrangement charges to be paid upon written booking confirmation from the hotel to secure confirmation of the reservations.
  2. Such paid deposit will not be refunded for any changes or cancellations made within 30 days from the date of arrival.
  3. If request for refund is made over 30 days from the date of arrival, the full refund will be paid. However, we will not be held responsible for any bank charges or any other third party payment charges or loss due to currency exchange rate.

 

AMENDMENT POLICY

  1. Amendment of reservation must be made by written requests to the hotel at least thirty (30)days prior to guest’s arrival date.
  2. The new reservation request is subject to availability.
  3. The hotel reserves the right to release all rooms if their requirement is not met within the time stated.

 

CANCELLATION POLICY

  1. You may cancel for free if you make cancellation request 31 days before your date of arrival.
  2. If you cancel within 30-15 days before your date of arrival, the first night’s charge will be payable.
  3. If you cancel within 14 days before your date of arrival, or fail to arrive, 100% of total payable will be charged.

 

EARLY DEPARTURE

In the event that a guest checks-out earlier than the confirmed check-out date, there will be no refund given for the rest of the stay.

 

CHECK IN/CHECK OUT TIME

Check-in time is 14:00 PM and check-out time is 12:00 PM.